House Online

Privacy Policy

Last updated: April 20, 2025

House Online (“we,” “us,” or “our”) operates the House Online mobile application (the “App”) and related web services (together, the “Service”). We respect your privacy and are committed to protecting your Personal Data. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights under applicable law (including GDPR, CCPA, and COPPA). By downloading or using our App on Google Play or the App Store (iOS), you agree to the collection and use of information as described here.

1. Key Definitions

1.1 Personal Data

Any information relating to an identified or identifiable natural person.

1.2 Usage Data

Data collected automatically when you use the Service, e.g. IP address, device type, pages viewed, timestamps, unique identifiers.

1.3 Service Providers

Third‑party companies or individuals who process data on our behalf (e.g. hosting, analytics, payment processors).

2. Information We Collect

2.1 Data You Provide Directly

Account registration details: name, email address, password
Profile information: photo, preferred learning subjects
Purchase information: billing address, in‑app purchase receipts
Communications: feedback, support requests

2.2 Automatically Collected Data

Device identifiers (e.g. advertising ID, UUID)
Usage metrics (e.g. lesson completions, time spent in app)
Crash logs and performance data
Location data (if you permit), to customize content

3. How We Use Your Data

To provide and maintain the Service, including lesson delivery and progress tracking.
To process payments and in‑app purchases via Google Play Billing or Apple’s In‑App Purchase.
To send you account-related notices, technical alerts, and security messages.
To personalize your learning experience (recommendations, saved progress).
To measure and improve performance, fix bugs, and analyze usage trends.
For marketing communications (with your consent), e.g. newsletters or special offers.
To comply with legal obligations and protect against fraud or abuse.

4. Legal Bases for Processing (GDPR)

Consent: when you opt in to marketing or location tracking.
Performance of contract: to deliver paid courses or features you purchase.
Legal obligation: to comply with data‑retention laws.
Legitimate interests: to enhance and secure the Service.

5. Sharing and Disclosure

We may share your Personal Data with:

Service Providers (e.g. AWS, Firebase, Stripe/Google Play Billing, Apple In‑App Purchase).
Affiliates and business partners for joint promotions (with your consent where required).
Law enforcement or regulators if required by law or to protect rights.
Successors in connection with a merger, sale, or liquidation.

6. Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes outlined here, comply with our legal obligations, resolve disputes, and enforce our agreements. Usage Data may be stored for up to 24 months for analytics purposes, unless a longer period is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your Personal Data.
Restrict or object to processing.
Withdraw consent at any time (without affecting prior processing).
Request portability of your data.
Opt out of sale of personal information (where applicable, e.g. CCPA).

To exercise these rights, please contact us at the address below.

8. Children’s Privacy (COPPA)

Our Service is not directed to children under 13. We do not knowingly collect Personal Data from anyone under 13 without verified parental consent. If you believe we have collected data from a child under 13, please contact us and we will delete it.

9. Security

We implement commercially reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure. Use of the Service is at your own risk.

10. International Transfers

Your information may be processed and stored in servers located worldwide. By using the Service, you consent to transfer of information to countries with data‑protection laws that may differ from those in your jurisdiction.

11. Third‑Party Links

The Service may contain links to third‑party websites or services. We are not responsible for their privacy practices. Please review their policies before providing any data.

12. Changes to This Policy

We may update this Privacy Policy. We will notify you by posting a notice in the App and updating the “Last updated” date above. Your continued use constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or requests about your privacy or this policy, please reach out:

By email: info@hos.ly